Frequently Asked Questions
Everything you need to know about your Medical Breakthrough shopping experience.
What is the typical shipping time for my order?
Standard shipping usually takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our online portal to generate a prepaid return shipping label.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.
How can I track my package after it ships?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's progress in real-time.
Are your materials ethically sourced?
Yes, Medical Breakthrough is committed to sustainability. We partner only with manufacturers who adhere to strict fair labor practices and utilize eco-friendly fabrics wherever possible.
Can I change or cancel my order after it's been placed?
Because we aim to process orders as quickly as possible, you have a 60-minute window after checkout to modify or cancel your order through your account dashboard.